Privacy & Data Protection Policy
1. Commitment to Privacy
Foxroy is deeply committed to respecting and safeguarding the privacy of our visitors and customers. We recognize the importance of protecting any personal information that you may provide to us and are dedicated to managing it responsibly and in compliance with applicable data protection laws and regulations.
2. Information Collection and Use
2.1 Personal Information
You may be asked to provide certain personal information that can be used to contact or identify you. This information will be collected only when you voluntarily provide it to us, and will be used solely for the purposes for which it is provided. For example, if you contact us via email, we may use the personal information you provide to respond to your inquiry.
2.2 Information collected automatically
When you visit our Website, we use Google Analytics to collect information about your interaction with our Website. This information may include your IP address, the name of your Internet Service Provider (ISP), operating system, web browser information, screen resolution, the date and time of your visit, and the web pages and documents you access. Google Analytics saves this information in a browser cookie. This information helps us analyze trends and improve the user experience on our Website. Some of it — an IP address in particular — may be treated as personal information under Canadian privacy law, and we handle it accordingly. It is not used to identify you by name, and it is not combined with anything you submit through the contact form.
We run no advertising on this Website, and advertising storage, user data and personalisation signals are switched off for every visitor by default. Where local law requires opt-in — including Quebec and the European Economic Area — analytics storage is also off until you consent.
2.3 AI Tools
Some of our client work involves AI tools, both in producing deliverables and in repairing website content that AI tools have degraded. Information you submit through the contact form on this Website is not processed by an AI system.
2.4 Spam and abuse prevention
The contact form on this Website is protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than an automated script. Turnstile receives your IP address and limited technical information about your browser, and may set a cookie. This check runs when the form loads, before you submit anything. Cloudflare processes that information as our service provider.
3. Sharing of Information
Foxroy does not sell, trade, or rent your personal information to third parties. We will not share your information with any third party outside of our organization, except as necessary to fulfill a request made by you, or if we are required to do so by law.
When you submit the contact form, its contents are transmitted through Postmark, an email delivery service acting as our processor, so that the message reaches us.
4. Cookies
Our Website uses cookies to enhance user experience. A cookie is a small file stored on your computer's hard drive. You have the option to accept or refuse cookies. If you choose to refuse cookies, please note that some parts of the Website may not function properly.
5. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
6. Links to Other Websites
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. We encourage you to exercise caution and review the privacy policy applicable to the website in question.
7. Changes to this Privacy Policy
Foxroy may update this Privacy Policy from time to time. We recommend that you check this page periodically to ensure that you are aware of any changes. Your continued use of the Website following the posting of changes to this policy will be deemed as your acceptance of those changes.
8. Contact Us
If you have any questions, concerns, or comments regarding this Privacy Policy, or if you would like to exercise any of your rights related to your personal information, please do not hesitate to contact us at: privacy@foxroy.ca
9. International Data Transfers
While our primary operations are in Canada, some data processing may occur in other jurisdictions. We ensure all international data transfers comply with applicable laws and maintain appropriate safeguards for your data protection.
10. Regulatory Compliance
We maintain compliance with PIPEDA and other applicable privacy regulations. Our practices are reviewed as privacy standards change.
Questions about your data?
Ask, and you'll get a straight answer from the person who handles it.