Service Terms & Conditions

1. Acceptance of Terms

By using this Website, you signify your acceptance of these Terms & Conditions and agree to comply with all applicable laws and regulations. If you are using the Website on behalf of a business or entity, you represent that you have the authority to bind the entity to these Terms & Conditions.

2. Use of the Website

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for your personal or internal business purposes. You shall not use the Website for any illegal or unauthorized purpose. Any unauthorized use of the Website or breach of these Terms & Conditions may result in termination of the license granted herein.

3. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, and images, is the property of Foxroy or its content suppliers, and is protected by copyright and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Website without the express written permission of Foxroy.

4. User Conduct

You agree to use the Website responsibly and to refrain from using it in a way that is detrimental to the operation or function of the Website or that negatively affects the ability of others to use the Website. This includes, but is not limited to, not uploading or transmitting any viruses, malicious code, or engaging in any behavior that constitutes harassment, defamation, or the invasion of the privacy of others.

5. AI and Data Processing

When utilizing our AI-powered services or solutions, you acknowledge that data processing may occur through artificial intelligence systems. We implement strict data protection measures and ensure compliance with current AI regulations. You retain ownership of your data, and our AI processing adheres to ethical guidelines and privacy standards.

6. Limitation of Liability

In no event shall Foxroy, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages whatsoever arising out of or related to your use of or inability to use the Website or any information provided thereon.

7. Indemnification

You agree to indemnify and hold harmless Foxroy and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Website.

8. Data Protection and Privacy

We comply with all applicable data protection laws and maintain appropriate technical and organizational measures to protect your information. Our services adhere to PIPEDA requirements and industry best practices for data security. For more details, please refer to our Privacy Policy.

9. Changes to Terms & Conditions

Foxroy reserves the right to modify or replace these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

10. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Ontario.

11. Service Level Commitments

For our managed services and cloud solutions, we strive to maintain 99.9% uptime. Response times for support requests are prioritized based on severity, with critical issues addressed within 4 business hours. Detailed service level agreements are provided with specific service contracts.

12. Intellectual Property Rights in AI Outputs

For AI-assisted deliverables, you retain full rights to the final outputs created specifically for your business. We maintain transparency about AI usage in our services and ensure compliance with emerging AI copyright and intellectual property regulations.

13. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at: [email protected]